• Legal Specialist - Witness

    Encore Capital Group{"Country":"US","IsEmpty":false}

    Job #809041307

  • Job Description

    What does it mean to ‘Experience Encore?’ It means to be part of an organization where success is fueled by a demonstrated commitment to caring for our consumers and supporting them as we strive every day to identify the moments that matter: the moments where our consumers feel empowered to manage their finances differently. It’s both a rewarding and challenging environment.

    As an international business, headquartered in San Diego, we are diverse and large enough to reinvest in our people and in our success. Our commitment to Better Solutions, Better Life also extends to how we treat our employees. Professional growth. Leadership training. Skills development. Wellness initiatives. A healthy work-life balance. It all comes together to offer you the perfect career solution, supported by a great quality of life too.

    The Role

    The Legal Department is looking for a Legal Specialist - Witness to join our team here in Tampa, FL. This resource will support the Legal Department with assisting the team and to partner in managing of daily operations. This position includes the monitoring of automated and manual processes to ensure the proper handling of outsourced accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results.

    • Responsible for serving as a primary representative for telephonic, in person trials and depositions representing Midland Credit Management and all subsidiaries of Encore Capital Group.

    • This position requires, basic knowledge of county rules of procedure, knowledge of the court filing systems, interpersonal skills, and the ability to provide accurate and confident testimony, representing our Legal Collection practices.

    • Managing the evaluation of the documents, proof reading, ensuring accuracy and completeness of documentation as well as escalation and resolution on non-conforming documents to quickly resolve discrepancies with both internal and external legal partners. The ideal candidate will be reviewing affidavits and will be working closely with attorneys and paralegals in our Tampa office.

    Responsibilities include:

    • Attention to Detail

    • Multitasking

    • A can-do attitude, great work ethic, friendly, adaptable, driven

    • Strong written and verbal communication

    • Oversees and makes suggestions for improvements to daily automated and manual processes

    • Process administrative material and tasks

    • Relationship with and request fulfillment for internal / external customers

    • Subject matter expert for one or more projects with high levels of complexity


    Required: High School Diploma


    Required: English


    Required: 1 - 2 years customer service or clerical experience. Experience with MS Office. Good communication skills, Data Entry.

    Preferred: 2+ years work experience in financial services related field. System querying skills. Proficiency with MS Office (particularly Excel).

    Position Title

    Legal Specialist - Witness


    FL - Tampa


    Operations Decision Science

    Position Status

    Full time

    Updated 01/15/2019

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