• Cyber Claims Advocate Lead - East

    Willis Towers Watson Wayne, PA 19087

    Job #1902106532

  • The Senior Cyber Claims Advocate provides value-added claims leadership and management service for cyber and tech Errors and Omissions (E&O) insurance coverage, acts as a resource to the placement broker for complex, technical coverage and placement issues, facilitates the creation of thought leadership materials, and participates in new business opportunities to help the FINEX Practice achieve its growth goals.

    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

    The Role

    • Assume responsibility for a robust book of claims and help populate the claims database

    • Confer with client and broker to tailor policy language and program design to meet clients' needs

    • Advise clients of their claim related obligations under the policies and establish client-specific claims management procedures

    • Provide claims advocacy on behalf of clients by providing written responses to carrier coverage positions and by negotiating favorable claim resolutions

    • Support new business efforts by participating in sales presentations and RFPs

    • Monitor and evaluate the performance of carriers' claim services for your clients

    • Participate in strategic client meetings as required

    • Maintain direct relationships with key clients, markets and their respective outside legal counsel and vendors

    • Review and provide insightful commentary on new policy forms and proposed amendments to existing coverage

    • Prepare white papers and newsletters concerning recent developments in the law and insurance marketplace

    The Requirements

    • Law degree required

    • Prefer at least 7 years of insurance or litigation experience, with a focus on Cyber and E&O

    • Broker's license within 1 year of obtaining this position

    • Extensive knowledge of cyber liability insurance, including deep experience at the primary insurance level handling ransomware events and complex network interruption losses

    • Knowledge of claim handling and claim adjudication processes and procedures

    • Strong communication skills both verbal and written at executive level

    • Ability to analyze and provide concise conclusions

    • Claims advocacy skills

    • Time management skills

    • Proficient computer skills relevant to Microsoft Office, Outlook and web-based applications

    • Data analytics and benchmarking

    • Knowledge of laws, legal codes, procedures and processes involving insurance

    Willis Towers Watson is a federal contractor and sub-contractor subject to the mandatory COVID-19 vaccination requirements of Presidential Executive Order 14042. Therefore, you must certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, and you accept an offer from WTW, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.

    EEO, including disability/vets (~~~)