Business Operations Specialist 4\5
Assists and/or guides and facilitates the development and integration of programs, plans, strategies and processes to meet business goals for authorization, such as sourcing strategy for commitment of work, cost imperatives and deploy impact analyses. Supports and/or coordinates and clarifies the analysis with business partners to validate results and determine scope to meet long range business goals and develop business case. Provides coaching and guidance to less experienced personnel. Supports and/or coordinates the commitments with internal and external organizations for large scale complex plans to fulfill the broad level strategies established by executive leadership. Identifies risk and opportunity potential, develops mitigation planning and refines the business case. Meets with, and as required, presents plans to executive leadership to gain approval. Provides implementation direction for work authorization. Facilitates the establishment of an overall management system architecture by utilizing the Program Management Best Practices. Develops and maintains visibility system in support of the architecture. Utilizes the management systems and processes to provide status information on commitments and compliance to plan. Ensures follow up action for issue resolution. Represents executive management to internal and external business interests in areas such as communicating business policy, strategy and direction. Assists in task management and provides expert business advice to enable a more efficient use of executive resources.
Additional responsibilities include: Develop/improve the organization's management system and communication plans. Develop timely/meaningful visibility metrics, tools and presentations in response to executive management requests for information. Develop project schedules/milestones for active growth/strategy projects, track and report on progress. Lead teams in creating, implementing and managing business processes and activities. Provide performance analysis and make recommendations to leadership team. Apply sound business judgment to overcome difficulties with project schedules and commitments. Provide guidance in implementation of Lean culture and process improvement activities. This position requires an individual capable of managing multiple projects effectively. Preferred candidate will possess project management skills and experience along with demonstrated experience to design, develop and implement project management processes and systems across organizations. The candidate must demonstrate a willingness to communicate business issues clearly and effectively, drive execution, foster teamwork and work cross-functionally. A team leader who works well with people from a multitude of disciplines and at all levels of the company is desired.
Competencies
General• Adaptability
Fully understands changes in own and fellow senior employees' work and situations; is frequently called upon to explain the logic or basis for change to other employees; is generally seen as an expert on information about changes affecting own and fellow senior employees' jobs; occasionally mentors fellow employees around the change. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow senior employees and external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Build Positive Relationships
Consistently builds effective working relationships with other project leads, internal employees, and external customers. Probes for and provides information to clarify situations. Consistently seeks and expands on original ideas from other project leads, internal employees, and external customers, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on project and organization goals than on own goals. Guides others in gaining agreement from other project leads, managers, internal employees, and external customers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
• Business (Operational) Acumen
Extensive and specialized understanding of how the business and organization works and why; knowledgeable in current and helps develop future policies, practices, trends, and information affecting the business and organization; understands the competition; understands how tactics work in the marketplace. Understands how to accomplish tasks and influences through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures; understand and works effectively within the cultures of the organization.
• Cross Functional Partnerships
Analyzes the organization, potential external partners, and own area to identify key relationships that should be initiated or improved to further the attainment of own area's goals. Exchanges information with project leads, internal employees, and external customers to clarify partnership benefits and potential problems; collaboratively determines the scope and expectations of the partnership so that both areas' needs can be met. Collaboratively determines courses of action to realize mutual goals; facilitates agreement on each partner's responsibilities and needed support. Places higher priority on organization's goals than on own area's goals; anticipates effects of own area's actions and decisions on partners; influences others throughout the organization and in partner organizations to support partnership objectives. Implements effective means for monitoring and evaluating the partnership process and the attainment of mutual goals.
• Decision Making
Consistently recognizes a wide range of complex, specialized issues, problems, or opportunities in own work group, across the organization and with external customers; determines whether action is needed. Steadily identifies the need for and collects information to better understand issues, problems, and opportunities. Regularly integrates complex information from a wide variety of sources; detects complex trends, associations, and cause-effect relationships. Consistently creates relevant options for addressing problems/opportunities and achieving desired outcomes. Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Consistently implements decisions or initiates action within a reasonable time. Regularly includes fellow project leads, employees across the organization, and external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
• Follow-Up
Consistently builds due dates into assignments and task delegations; clearly and effectively communicates milestones and expected results. Asks probing questions to obtain relevant information; proactively convenes meetings with fellow project leads, other internal employees and external customers to review progress and share information; gets feedback on results from those directly involved. Meets formally with fellow project leads, other internal employees, and external customers to review the results of an assignment, project, or delegated task.
• Project Management
Extensive experience in creating comprehensive multi-tiered project schedules for significant Business Unit projects; identifies time frames for key project milestones and ensure alignment of sub tier activities for overall project visibility, tracking and completion. Directs and manages very complex project schedules requiring interfacing with multi regional or international activities. Independently identifies project resource requirements, integrate and direct multi project elements into a single collective overall project plan. Collaborates with others on the most complex projects assigned. Ability to direct, delegate and ensure performance of assigned responsibilities and tasks as a project team leader in support of the overall large scale and complex projects. Identifies and resolves any issues and provide solutions and or recommendations to ensure the successful completion of the project.
Technical• Analytical Skills
Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers.
Preferred - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the business unit level.
Basic Qualifications For ConsiderationDo you have a minimum of 2 years experience leading cross functional teams?
Do you have a minimum of 2 years of direct support /interaction with executive management?
Typical Education/Experience
Level 4 - Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience. Level 5 - Bachelor's degree and typically 15 or more years' related work experience, a Master's degree and typically 13 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
- Business Unit Commercial Airplanes
- Division Bca Program Management Office
- Program Bca Program Management Office
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/21/2012
