• Associate Relations Business Partner

    Regions BankBirmingham, AL 35298

    Job #1133415340

  • Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

    Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

    Job Description:

    At Regions, the Associate Relations Business Partner administers programs designed to establish and maintain effective associate relations through the uniform and equitable application of policies and procedures. This position is responsible for resolving associate relations matters and acts as a resource and advisor to associates and managers.

    Primary Responsibilities

    • Supports the Office of Associate Conduct in conducting associate relations investigations and the resolution of ongoing associate relations issues, such as complaints, disciplinary actions, and performance improvement plans

    • Works collaboratively with associates and department leadership in carrying out their responsibilities on associate relations matters

    • Effectively handles and resolves associate complaints and grievances

    • Recommends appropriate actions to correct problems including assisting and/or advising management in the formal discipline or termination of associates

    • Participates in exit interviews and grievance procedures

    • Represents Regions at various employment hearings (mediation, wage/hour, equal employment, etc.)

    • Exercises sound judgment and expertise within broadly defined policies and procedures

    • Documents all associate relations matters as appropriate for the situation in accordance with legal compliance and organizational policies and procedures

    • Maintains accurate, timely, and required documentation of activities to ensure quality associate relations records and metrics

    • Stays current on employment law, as well as employment trends; Proactively researches information to ensure compliance, provide appropriate consultation

    • May provide guidance and direction to less experienced associate conduct staff

    This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.


    • Bachelor's degree

    • Six (6) years' experience working in Human Resources

    • Position may require limited travel

    Skills and Competencies

    • Ability to respond effectively and quickly to business and employee needs and issues

    • Highly professional with superior verbal and written communications skills, with the ability to communicate effectively and appropriately with all levels of an organization and diverse audiences

    • Ability to present and communicate complex concepts/business issues verbally and in writing across all levels of the organization

    • Ability to influence others

    • Ability to organize work effectively to meet tight deadlines

    The OAC ARBP will provide balanced consultation and effective solutions on associate conduct matters. All efforts should have the spirit and intent to drive Regions' strategic priorities, protect our stakeholders, promote a healthy environment and Make Life Better for our associates, customers, and shareholders. All actions will support the Bank's strategic imperatives to include Build the Best Team, Enhance Risk Management, and Strengthen Financial Performance.

    Additional Responsibilities:

    • Investigate various associate conduct matters including sales practices, fraud, and theft.

    • Perform effectively the duties of the second line of defense (ROA) by identifying and mitigating all risks associated with associate conduct

    • Partner with various business units to provide effective solutions that drive strategic priorities through the lens of associate conduct

    • Explore and analyze organizational health metrics to include (not limited to) trends around case/issue history, associate engagement, turnover, performance, and other key risk indicators.

    • Identify and escalate opportunities for continuous improvement of business practices that create potential risk for the organization.

    Additional Preferences:

    • Ability to manage a complex set of stakeholders

    • Strong coaching, consulting and facilitation skills

    • Strong collaboration skills both within a team and across teams to leverage strengths and experiences to create the best outcome.

    • Strong analytical, problem solving skills, and drive for results

    Position Type

    Full time

    Location Details

    Regions Center - Birmingham


    Birmingham, Alabama


    About Regions

    At Regions, our culture focuses on five core values that are a commitment to how we will do business:

    • Put people first

    • Do what is right

    • Focus on your customer

    • Reach higher

    • Enjoy life

    Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.


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